Commercial Water LLC Payment terms and Collections Policy Notice

Effective January 10, 2026

 

This notice outlines COMMERCIAL WATER LLC’S payment terms and collections practices.  These standards are intended to promote consistent billing, predictable cash flow, and uninterrupted service for customers.

 

1. Payment Terms  

All invoices are issued with Net 30 payment terms. Payment is due within thirty (30) days of the invoice date.

 

2. Late Fees 

COMMERCIAL WATER LLC does not assess late payment fees.  Nonpayment is addressed through a structured escalation process.

 

3. Escalation Timeline

 

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4. Service Suspension

Accounts unpaid sixty (60) days after the invoice due date may be subject to service suspension until the balance is paid or acceptable payment arrangements are made in writing.

 

5. Equipment Removal

Accounts unpaid ninety (90) days after the invoice due date may be subject to Company-owned equipment removal.

 

6. Alternative or Modified Payment Terms  

Requests for terms other than Net Thirty (30) days must be submitted directly to COMMERCIAL WATER LLC for review.  Approval of any alternative terms is discretionary and must be confirmed in writing.  

Customers with repeated late payments may be required to enroll in automatic ACH payments or prepay for services.

 

7.  Dispute Resolution

Any invoice disputes must be submitted in writing within a reasonable time after receipt of the invoice.  Undisputed portions of an invoice remain payable according to standard terms.  

 

8.  Payment Methods

Timely payment may be made by approved electronic payment methods, check, or other methods authorized by the Company.

 

9.  Policy Enforcement

This policy is applied consistently to all customers and is intended to ensure fair and efficient account management.  

 

COMMERCIAL WATER LLC reserves the right to interpret, apply, and modify this policy as business conditions require.  Approval of alternative payment arrangements does not establish a precedent for future billing terms.

 

Questions regarding this notice or your account should be directed to:  heather@commercialh2o.com or office phone 816-221-6669.